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Privacy Policy- Good Movers

At Good Movers, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website goodmovers.com.au or our professional moving services, including Moving Home, Moving Office, Moving Interstate, and Packing & Unboxing.

By engaging our services or using our website, you agree to the terms of this Privacy Policy.

  • Firstly, to process your order,
  • Secondly, provide you the best possible service.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and residential or business address.
  • Service-Related Information: Details about your moving requirements, pick-up and delivery locations, and service preferences.
  • Payment Information: Billing details, invoices, and transaction history.
  • Website Usage Information: IP address, browser type, device information, and website activity (collected through cookies or analytics tools).

How We Use Your Information

We use your personal information to:

  • Provide, manage, and complete your moving service.
  • Communicate with you regarding bookings, quotes, and service updates.
  • Process payments and send invoices.
  • Improve our services and customer experience.
  • Comply with legal and regulatory requirements.

Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your details with:

  • Authorised Employees & Contractors: Only those required to deliver your moving services.
  • Third-Party Service Providers: For secure payments, IT support, or insurance purposes.
  • Legal Authorities: Where disclosure is required by law or to protect our legal rights.

Data Security

We take data protection seriously. Your personal information is stored securely and protected from unauthorised access, alteration, or disclosure. We use industry-standard security measures, including encryption and secure servers, to safeguard your data.

Cookies & Website Tracking

Our website may use cookies and tracking tools to enhance user experience and analyse traffic. You can manage or disable cookies in your browser settings, but some website features may not function properly without them.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Withdraw consent to certain data processing activities.
  • Request deletion of your data, subject to legal obligations.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact US

If you have any questions about this Privacy Policy or wish to exercise any of your rights regarding your personal information, please contact us at:
Good Movers
89 Elm Park Drive, Hoppers Crossing, VIC-3029, Australia
Email: info@promove.au
Phone: +61 1300-690-088

By using our services, you acknowledge that you have read and understood this Privacy Policy.

 

Data Security